Last Updated: 10/02/2026

At Slinger Kart, we aim to provide a smooth and reliable shopping experience for our customers. This Refund and Returns Policy explains the conditions under which products can be returned, replaced, or refunded in accordance with applicable Indian consumer protection guidelines, including the Consumer Protection Act, 2019.

By placing an order on Slinger Kart, you agree to this policy.

1. Return Eligibility

Customers may request a return or replacement if:

• The product is damaged or defective
• The wrong product is delivered
• The product is missing items or parts
• The product quality is significantly different from the description

To be eligible for a return:

• The request must be made within [24/48/72 hours or your chosen timeframe] after delivery.
• The product must be unused and in original packaging.
• Proof of purchase or order details must be provided.
• An unboxing video or photo proof may be required in some cases.

2. Non-Returnable Products

Certain items are not eligible for return or refund, such as:

• Perishable goods (food, fruits, vegetables, dairy, etc.)
• Personal care or hygiene products once opened
• Products damaged due to customer misuse
• Products marked as “Non-Returnable” on the product page
• Digital or downloadable products

3. Replacement Policy

If your product is damaged, defective, or incorrect, Slinger Kart will try to provide a replacement instead of a refund, subject to product availability.

If replacement is not available, a refund will be processed.

4. Refund Policy

Refunds will be processed in the following cases:

• Return request is approved
• Replacement is not available
• Order is cancelled before dispatch
• Order is cancelled by Slinger Kart due to availability or delivery issues

Refund Processing Time

• Online payment refunds will be processed within 5–7 working days to the original payment method.
• Cash on Delivery (COD) refunds may require bank details and will be processed within 7–10 working days.

5. Return Process

To request a return or refund:

1. Contact Slinger Kart customer support.
2. Share your order ID and reason for return.
3. Provide required proof (photos/videos if requested).
4. Our team will review and approve or reject the request.
5. If approved, pickup or return instructions will be provided.

6. Cancellation Policy

• Orders can be cancelled before they are dispatched.
• Once the order is shipped, cancellation may not be possible.
• Refund for prepaid cancelled orders will be processed as per the refund timeline.

7. Delivery Charges

• Delivery charges may be non-refundable unless the return is due to our mistake (wrong or defective product).
• Return pickup charges may apply in certain cases.

8. Slinger Kart’s Rights

Slinger Kart reserves the right to:

• Reject return or refund requests if the policy conditions are not met
• Verify the condition of returned products before approving refunds
• Modify this policy at any time as per business or legal requirementsReturn & Refund Condition

Return & Refund Condition

• Products are eligible for return only within 1 day (24 hours) after the order is delivered.
• If the product tag, seal, or label is broken or removed, the product will NOT be eligible for return or refund.
• Returned products must be unused and in original condition with all tags intact.

Refund Timeline

• Once a return is approved, the refund will be processed within 3 working days to the original payment method.

9. Contact Us

For return or refund requests, contact us at:

Slinger Kart
📧 Email: rajendraparsadramangmail-com
📞 Phone: +91 9234963050
📍 Address: Bhaptiyahi Bazar Supaul Bihar 852105